FAQ

It takes our team roughly 24 hours to pick and pack your order. (Excluding weekends and holidays - we’re not robots!)

Since our home base is located in Las Vegas, NV (Sin City!) most items shipped within the United States are typically delivered within 3 - 6 business days.

International orders can expect longer delivery times. You’re so far away. :(

Unfortunately, yes. Your country may charge an additional VAT or customs fee before delivering your order. If you’d like to be certain of the amount, please call and talk with your local postal service. 

We are currently working with Shopify to add the ability to pay for VAT / customs fees in advance.

Depending on your country and the shipping service you selected, this is entirely normal. When the USPS hands off the package to your country’s postal service, they no longer track the product - but rest assured, it’s on its way.

We're currently updating our FAQ page! Check back as we finish writing everything up!